support
graispect, mk's cams, dear mk & mrkdif something breaks, feels off, or you just need help, reach out. i actually read these.
graispect
for anything related to graispect, email:
this includes:
- sign-up & login issues.
- bugs with glimpses, thoughts, moods, dms, alerts.
- notification problems.
- account, privacy, or deletion questions.
mk's cams
for camera-app support, email:
this includes:
- camera not opening.
- filters not saving or applying.
- photos not appearing in your gallery.
- bugs with lenses or preview.
dear mk
for any questions or to know which words i dislike the most, email:
this includes:
- letter not generating.
- server or authorization errors.
- rate limit messages.
- questions about how letters are generated.
- how much i hate the word "mischievous".
mrkd
for mrkd support, email:
this includes:
- marks not saving or syncing.
- location not being detected.
- camera or gallery issues.
- widget not updating.
privacy & data
for privacy requests, data questions, or anything formal:
— mk
quick notes (for faster replies):
- include your device model (e.g. iphone 15, 13 mini).
- include your ios version.
- what you were doing right before the issue happened.
- screenshots or screen recordings help a lot.